Delivery Information

A. Local Delivery Policy  (Singapore)

Type	Shipping Fee
Courier Service	SGD 3.00 Free for spending SGD 60 and above

Thank you for your purchase with us. We will like your purchase to reach you fast and in good condition. Thus, we only allow courier service on our site. Kindly seeking your understanding in this. 

With this courier service, we are pleased to share that all items will be delivered within 2 to 3 working day.

In rare situation that we cannot fullfill your order within 2 to 3 working days, our sales will contact you to explain. You may also reach out to us for any queries at sales@iluvo.com.sg. 

 

B.International Delivery Policy 

Countries	Flat Rate
Malaysia	SGD 8
Asia Countries ( selected) Include Japan, Indonesia, China, Thailand, South Korea, Taiwan, Vietnam, Philippines and Myanmar	SGD 15
Australia	SGD 15
Euoprean Countries ( selected) Include Belgium, Denmark, France, Germany, Netherlands, United Kingdom	SGD 22
USA	SGD 24

 

For countries not listed please email us at sales@iluvo.com.sg for order and shipping details.We will send you the quotation for shipping costs. Purchase will be shipped after payment is received.

Delivery time ranges from approximately 7 – 20 working days for all international delivery, via Singpost Speedpost Service. 

Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. 

In rare situation that you do not receive your order within the 20 working days period, please inform us via email at sales@iluvo.com.sg